Assertiveness is often defined as the ability to be assertive, but in reality it is much more subtle. It is an attitude, a language that allows you to express your point of view and what is important to you, while respecting the point of view of the other person.
All human interaction is subject to relational issues and dynamics that can disrupt the ability to remain oneself. When assertiveness is developed, we gain authenticity and this facilitates the management of relationships: expressing disagreement without crushing the other, daring to say no and setting limits.
I Distinguishing postures
I Identifying the obstacles to assertiveness
I Adopting assertive language
I Daring to say “no”
I Setting limits
I The 4 attitudes of assertiveness
I Limiting beliefs
I Saying “no”
I Types of limits
The training is adapted to the needs and context of the organisation. The pedagogical approach is playful and participative. The group works on concrete cases brought in by the participants and practises in practical situations. The optional presence of an actor makes the process even more effective.