By nature, human beings are emotional. Identifying, understanding, expressing, and regulating emotions are necessary to live in a group. Yet emotions are often perceived as uncontrollable elements that disrupt relationships and hinder decisionmaking.
Discovering the functionality of emotions and emotional skills opens new perspectives. Developing techniques to welcome them allows to bring an appropriate response to emotionally charged situations. Emotional intelligence can be worked on and cultivated to gain serenity in the face of unpleasant emotions and better manage relationships.
I Identify and understand your own emotions
I Give an adequate response to emotions
I Avoid emotional blockages
I Use your emotions to clarify your intention and adapt your posture and communication
I Basic emotions
I Emotional skills and levels
I Active listening
I The window of tolerance
I Emotional blocks
I Identification barriers