Negotiation skills

Negotiation skills

The art of persuading and convincing
Femme qui serre la main à quelqu'un

The art of negotiation is about striking a delicate balance between the interests of different parties, transforming differences into opportunities for collaboration and mutual growth.

Good negotiation finds mutually beneficial solutions, reducing tensions and maintaining a harmonious environment. People who master this art make more balanced decisions and take all interests into account. They are also better equipped to encourage innovation, adapt to change, maximise growth opportunities, make strategic decisions and enter into partnerships.

OBJECTIVES :

I  Identify the needs of each party

I  Set your objective

I  Choose a negotiation strategy

I  Adapt your arguments

I  React calmly to objections

CONTENT :

I  Types of argument

I  Negotiation techniques

I  Dealing with resistance

I  Open questioning

The training is adapted to the needs and context of the organisation. The teaching approach is fun and participative. The group works on concrete cases brought in by the participants and practises in practical situations. The optional presence of an actor makes the approach even more effective.